If you are not satisfied with your purchases please call our Head Office on 03 59 41 31 44 within 14 days of accepting delivery. Goods are to be returned to the following address:

Robert Gordon Australia

114 Mulcahy Rd

Pakenham, VIC 3810

Please include a note with details of your name, contact details, order number and the reason for the return.

Goods must be returned to us unused in the original packaging. The cost of returning the item will only be refunded if the item is faulty, or if it differs from the advertised product. We are unable to accept responsibility for any parcels returned to us until they are safely received at our warehouse, so please pack items well. Returned items must be received 'as new' and in resalable condition.